Shipping and Pickup
You can pick up your order locally or have it shipped anywhere in the U.S. We keep the process simple and communicate clearly so you always know when your order is ready.
Local Pickup
Local pickup is available once your order is complete and has passed final quality checks. You’ll receive a message with:
- your pickup address
- available pickup windows
- your final balance (if any)
Pickup is a great option for teams and businesses in the Wilkesboro area who want to save on shipping and get their order quickly.
Shipping Options
We ship anywhere in the United States using reliable carriers. Shipping rates depend on:
- order size
- weight
- destination
- speed
Standard shipping is the most cost‑effective. Expedited options are available if you’re on a tight timeline.
How long does shipping take?
Most orders ship within:
- 1–5 business days for standard shipping
- 1–3 business days for expedited shipping
Once your order ships, you’ll receive tracking information so you can follow it all the way to your door.
Can I ship to multiple addresses?
Yes. If you need part of your order shipped to different locations (for example, team members or event coordinators), we can split the shipment. Additional shipping charges may apply.
Do you offer delivery?
For large local orders, delivery may be available depending on timing and location. If you need delivery, just let us know when requesting your quote.
How will I know when my order is ready?
You’ll receive a message as soon as:
- your order is complete
- it passes final quality checks
- it’s ready for pickup or shipping
If your order is being shipped, you’ll also receive tracking details.
What if I need my order by a specific date?
Tell us your deadline when requesting your quote. We’ll recommend the decoration method and shipping option that fits your timeline and keep you updated throughout the process.